Discover Black Diamond Auto Parts & Recycling: Your Go-To Auto Parts Store in Foothills County, AB
Black Diamond Auto Parts & Recycling is a premier auto parts store located in Foothills County, Alberta. Known for its diverse inventory and customer service, Black Diamond caters to a variety of automotive needs while providing flexible service options such as in-store pick-up and delivery.
Payment Methods Made Easy
At Black Diamond, you can make convenient payments using debit cards, ensuring a hassle-free shopping experience. Customers have praised the ability to quickly and efficiently pay for parts and services, which enhances the overall shopping experience.
Exceptional Service Options
The store prides itself on offering exceptional service options. Whether you need to find a specific part or require assistance with installation, the staff is knowledgeable and ready to help. For instance, numerous customers have reported their satisfaction with the expert guidance given by staff when searching for hard-to-find components.
In-Store Pick-Up and Delivery: Flexibility at Your Fingertips
One standout feature of Black Diamond Auto Parts & Recycling is its in-store pick-up option, allowing customers to collect their orders at their convenience. Additionally, they offer delivery services that make it easy for customers to receive parts without needing to leave their homes. Many reviews highlight instances where delivery was arranged at no charge, showcasing the store's commitment to customer satisfaction.
Customer Experiences: The Good and the Bad
While many customers rave about the outstanding service and reasonable prices, it's essential to consider all feedback. Positive experiences include finding the right parts at competitive prices and receiving prompt assistance from friendly staff. However, some customers have reported challenges with refunds and warranty claims, emphasizing the importance of clear communication and expectations when dealing with any auto parts store.
For example, one customer noted that the store arranged a successful pick-up of a tail light without charging for delivery, while another praised the store's efforts in locating a part that wasn't available on-site.
Why Choose Black Diamond Auto Parts & Recycling?
In summary, Black Diamond Auto Parts & Recycling stands out for its extensive selection, helpful staff, and flexible service options, including in-store pick-up and delivery. Payment through debit cards enhances convenience, making it easier for customers to manage their purchases effectively. While experiences may vary, many loyal customers appreciate the dedication of the team and the overall value provided by this auto parts store.
If you're in Foothills County, don't hesitate to visit Black Diamond Auto Parts & Recycling for your auto parts needs.
The contact phone of said Auto parts store is +1403-561-0126
And if you want to send a WhatsApp, you can do so at +1403-561-0126
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I scoured high and low in search of an axle for my Dodge Dakota. Lo and behold, Black Diamond Auto Parts & Recycling came to the rescue with one in stock. Alas, it turned out to have the wrong gear ratio. Not to worry though, as the folks over at Black Diamond not only sourced a suitable replacement at no cost, but the owner went above and beyond by personally delivering it to my doorstep in Calgary during a snowstorm! These chaps are truly exceptional. In all my years tinkering with vehicles, I've never encountered an Auto Recycling Company as dedicated as this. Exceptional service, top-notch expertise, and a staff that's as friendly as can be.
Ryan King (2025-07-01, 2:31 a.m.):
Great service and top-notch parts....thanks once more! Hats off to the management and team.
Amber Ramirez (2025-06-29, 9:28 p.m.):
I rang up to ask about some parts, and I got put on hold three times before they abruptly ended the call when I didn't buy anything! Really rude and lacking professionalism. I reckon the latest reviews are spot on.
Anthony Richardson (2025-06-28, 2:01 p.m.):
Super helpful and accommodating folks over at the auto parts store.
Would highly recommend them!
Bruce Hughes (2025-06-26, 5:07 a.m.):
Purchased a motor from this establishment, took more than a month for it to arrive, and now that the auto shop has fitted it, we've discovered it has rod knock. The vendor refuses to reimburse me for a useless engine. I strongly advise against buying from this store unless you're in the market for an expensive lawn decoration.
Randy Henderson (2025-06-25, 9:22 p.m.):
Watch out for Roger, mate. I purchased a transmission from this bloke, and it turned out to be faulty after I had it installed. Roger gave me the typical runaround with his smooth talking for a whole week. Now, they've gone silent on me, ignoring my calls and not responding to my three messages. Consider yourself cautioned, mate!
Robert King (2025-06-24, 11:45 p.m.):
I just bought a tail light and a sunroof for my 2010 Cadillac SRX from Black Diamond Auto Parts & Recycling, and I am over the moon with the service I received. The team is incredibly well-informed and guided me to the precise parts I was after. Both the tail light and sunroof were in top-notch condition, exactly as they had been described, and the prices were quite fair in comparison to other options I had explored. They even organized pickup in Calgary at no extra cost for delivery. I wholeheartedly recommend Black Diamond to anyone looking for high-quality auto parts. Cheers 😊
Anna Harris (2025-06-24, 8:53 a.m.):
I must say, the attitude of the staff at this auto parts store is quite lacking and it seems like they have very little interest in actually selling their parts. It makes me wonder how they manage to stay in business with such poor customer service.
Alice Fisher (2025-06-23, 5:18 p.m.):
Certainly one of the most dreadful customer service encounters I've ever had. Extremely unprofessional, insisting on supplying parts that are completely useless. They seem to be more of a scrap yard than a reputable used part retailer.
Christopher Turner (2025-06-23, 1:22 a.m.):
Outstanding prices, top-notch customer service, and a friendly team to top it off.
Jeffrey Gray (2025-06-20, 10:30 a.m.):
I recently acquired an ECU from this auto parts store. I was a bit unsure if it would work with my vehicle, but Roger kindly offered me extra details to put my mind at ease. The price of the part was quite fair, and they promptly shipped it out. To my surprise, I received the high-quality part in Vancouver much sooner than expected. Highly satisfied with their service!
Aaron Moore (2025-06-19, 9:24 a.m.):
I must say, this auto parts store took my hard-earned cash, assured me the delivery of a specific part, but utterly failed to follow through with the promise. Attempts to reach out have been in vain as they do not bother answering the phone. My advice? Steer clear of conducting any business with this establishment.
Bradley Cox (2025-06-14, 1:42 p.m.):
We were really disappointed with our experience at this store. The parts we received were of poor quality and ended up costing us an extra $350 in labor to make them work properly. We have been trying to get a credit since November, but every time we contact them, we just get the runaround. They keep saying they'll issue a credit, that someone will call us back, but nobody ever does! It's now the end of January and when I called again, I was told that Jay has been on holiday since November. Seriously? Can't anyone else handle these issues? The person I spoke to put me on hold and then just hung up on me. We will definitely not be using this store again!
Lauren Mitchell (2025-06-13, 10:29 p.m.):
Do not purchase from this establishment!!! I acquired headlights for my vehicle and they provided me with the incorrect ones despite their appearance being identical. The manager, Roger, informed me that they were intended for a coupe, not a sedan. Upon returning home, I discovered the error and contacted them in hopes of receiving a refund or exchanging them for the correct set. However, the manager claimed to be excessively occupied each time I reached out and assured me he would return my call, which he never did. After attempting to contact him 3-4 times with no success, he now completely avoids my calls. TAKE CAUTION!!!
Andrew Kim (2025-06-12, 4:31 p.m.):
Excellent service, received my delivery right on time as expected.
Virginia Robinson (2025-06-12, 1:08 a.m.):
Top-notch customer service experience!
Alexander Kim (2025-06-09, 11:14 p.m.):
I purchased an engine from this auto parts store with the promise of delivery within a week. However, I ended up waiting for 3 weeks with no sign of the engine. The owner ignored my repeated phone calls, and when I requested a refund, a staff member assured me it would be processed but it never happened. I am currently in the process of disputing the charge with my credit card company. This has been the worst experience ever and I strongly believe this establishment should be closed down.
Sean Rodriguez (2025-06-09, 8:40 p.m.):
Excellent auto parts, top-notch quality and fast delivery. Highly recommend this store for all your car part needs!
Elizabeth Reyes (2025-06-09, 5:33 a.m.):
Absolute rubbish to deal with this outfit, mate. They flog you the wrong bits, then keep spouting off about sorting it out but never actually do bugger all. Been told to swing by multiple times for our dosh back, but every bleedin' time the flamin' gate is shut, no one picks up the dog and bone, and the voicemail's packed to the rafters. I'd strongly advise steering clear of this mob and giving 'em a swerve if you value your sanity!
Victoria Wright (2025-06-05, 6:21 a.m.):
I would advise against wasting your hard-earned cash on this particular establishment. Total rip-off!