Antigonish Electric Utility - Antigonish

Antigonish Electric Utility: Commitment to Community and Accessibility

In the heart of Antigonish, Nova Scotia, the City Government Office oversees the Antigonish Electric Utility, a vital service provider for residents. This office not only delivers essential electricity services but also emphasizes community support and accessibility.

Customer Appreciation and Support

A recent comment highlights the dedication of the team at Antigonish Electric Utility. One parent expressed gratitude towards Aaron Tracey and his team, who ensured their daughter had power and Wi-Fi access to finish an important online exam. This reflects the utility's commitment to supporting residents during challenging times, such as the aftermath of a hurricane that affected many in the area.

Accessibility Features

The City Government Office prioritizes accessibility for all its citizens. The facility includes a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone can access their services without any barriers. These features are crucial for individuals with mobility challenges, allowing them to utilize the services offered by Antigonish Electric Utility comfortably.

Room for Improvement

While many appreciate the service, there are areas for improvement based on user feedback. One individual reported a less-than-stellar experience when contacting customer service, noting rudeness and the lack of online options to apply for services or get connected. This feedback is important for the City Government Office as it seeks to enhance the overall customer experience and offer more convenient solutions for residents.

Conclusion

The Antigonish Electric Utility under the City Government Office plays a pivotal role in the community, demonstrating a commitment to both service excellence and inclusivity. With ongoing efforts to improve customer interactions and maintain accessibility, the utility aims to foster a supportive environment for all residents in Antigonish.

Our business is located at

College St, B2G 1X3 Antigonish, Nova Scotia - Canada (CA)

The phone of this City government office is +1902-863-2777

And if you want to send a WhatsApp, you can do so at +1902-863-2777

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