The Trailing Edge - Ottawa

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The Trailing Edge - Ottawa, Ontario

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Welcome to The Trailing Edge: Your Go-To Computer Store in Ottawa

If you’re looking for a reliable computer store in Ottawa, Ontario, look no further than The Trailing Edge (TTE). Known for its diverse offerings, this store excels in providing top-notch repair services, innovative technologies, and exceptional customer service.

Tailored Service Options

The Trailing Edge offers various service options to cater to the needs of every customer. Whether you're dealing with a malfunctioning PC or need advice on purchasing the latest electronics, their knowledgeable staff is ready to assist. With options like online appointments, you can conveniently schedule a visit that fits your busy lifestyle.

Accessibility Matters

Understanding the importance of accessibility, TTE features a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring everyone has easy access to their services. This commitment to accessibility demonstrates their dedication to serving all members of the community.

Innovative Payment Solutions

At The Trailing Edge, shopping is streamlined with modern payment methods. They accept credit cards and debit cards, and even offer NFC mobile payments for a hassle-free purchasing experience. Plus, with options for kerbside pickup and reliable delivery services, acquiring your new gadgets or computer parts has never been easier.

Customer Feedback: A Mixed Bag

While many customers rave about their swift service and professionalism, some experiences highlight areas needing improvement. For instance, one customer expressed frustration over not having their data properly transferred during repair services, leading to significant data loss. It underlines the importance of clear communication regarding planning and client expectations.

Conversely, several reviews commend TTE for resolving issues promptly and reasonably. Customers have reported being satisfied with repairs completed quickly and effectively, showcasing the team's expertise and commitment to customer satisfaction.

Commitment to Sustainability

The Trailing Edge also takes pride in its eco-friendly approach by offering recycling services for old electronics, helping customers responsibly dispose of outdated hardware. This initiative aligns perfectly with modern values of sustainability and environmental consciousness.

Visit The Trailing Edge Today!

Whether you're in dire need of an urgent repair service, looking to upgrade your system, or seeking expert advice on hardware assembly, The Trailing Edge stands out as a valuable resource. With a friendly environment and a team dedicated to helping you find exactly what you need, they remain a trusted choice for computer solutions in Ottawa.

Make a quick visit today to see how The Trailing Edge can enhance your tech experience!

The address of our establishment is

The phone of the respective Computer store is +1613-860-2001

And if you want to send a WhatsApp, you can do so at +1613-860-2001

Visit us during the following hours:

Day Hours
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Friday (Today) ✸
Saturday
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The website is

In case you want to change any detail that you consider is incorrect regarding this site, we urge you to forward a message and we will fix it quickly. Thanks beforehand thanks.

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Showing from 1 to 20 of 50 comment(s) received.

Aaron Simmons (2025-07-31, 10:09 p.m.):
I once had a 3-year-old desktop from BBuy that suddenly wouldn't boot up. I was worried about losing all my data if the hard drive had crashed. After seeking recommendations in a local repair shop community group online, I came across several options that seemed unreliable. Most didn't even respond to my inquiries, and one was closing down at the end of October. A close friend suggested The Trailing Edge, located in Bells Corners, which is quite a distance from Gatineau. However, upon stepping into their store, I immediately felt at ease with the staff and had intended to purchase a refurbished computer from them. Instead, they convinced me to bring in my malfunctioning desktop for inspection. The following day, they successfully repaired it and performed updates. It now runs even better than before, all at a fraction of the cost of a new computer. The issue turned out to be the hard drive, but they managed to clone the old drive to the new one, ensuring no data loss. I wholeheartedly endorse TTE for their reliable, friendly, and professional service that you can depend on.
Bryan Henderson (2025-07-30, 5:35 a.m.):
This is the ultimate spot to stop by for all your computer and laptop needs and purchases. The gentlemen there are true experts and professionals. They aren't just out to make a quick sale, they truly are the best in the business.
Grace Walker (2025-07-27, 4:22 p.m.):
My folks have had direct experience with TTE and they've got no grumbles. I can totally see why. They're so clued up, no technobabble (well, hardly any) and super quick.
Steven James (2025-07-26, 5:27 p.m.):
Why purchase a brand-new computer when you can snag a gently pre-loved one for a fraction of the cost? Their customer service is top-notch. I wholeheartedly endorse them!
Gregory Hamilton (2025-07-24, 2:13 p.m.):
They are selling printers that are 7 years old for over $150 plus tax. Beyond that, I don't have any information about this store or the services they offer.
Jerry Young (2025-07-24, 12:06 p.m.):
I found this place really helpful for getting rid of four workstations, two printers, an old TV, and a large bag of keyboards, mice, and assorted cables. They were also great for purchasing iPad cables that didn't necessarily have to be Apple branded. Before making any purchases outside Bells Corners, I highly recommend checking them out.
Lauren Morgan (2025-07-23, 6:54 p.m.):
Fantastic spot to pick up refurbished (lease buy-back) computers - not everyone requires top-of-the-line products! The staff is quite lovely, especially the repair counter.
Nicholas Jackson (2025-07-21, 8:02 p.m.):
The equipment and prices at this store are top-notch, no doubt about that. However, the service leaves much to be desired. The clerks have this air of superiority that is off-putting. I felt belittled and condescended to during my visit. Not exactly the kind of people I'd choose to do business with.
Charlotte Howard (2025-07-21, 2:32 p.m.):
The staff at this shop were incredibly helpful and friendly. Paul really went the extra mile to ensure top-notch customer service. There was no pushy sales tactics, just straightforward advice and great bargains!
George Myers (2025-07-18, 1:24 a.m.):
I popped in for some data removal on my old computers. The staff were really friendly and helpful, the turnaround time was reasonable, and the prices were good too.
Emma Fisher (2025-07-15, 1:45 p.m.):
As a private consumer, I have been utilizing tte.ca for a number of years now. I have consistently been pleased with their service, the quality of their affordable products, and their extensive product expertise. Due to these factors, I always turn to them as my first choice when considering a new purchase or upgrade.
Gerald Nelson (2025-07-14, 6:32 p.m.):
I've been dealing with them for years now. All my PCs and laptops have been bought from here. I always feel like I'm being served well.
Thomas Jackson (2025-07-14, 3:03 a.m.):
Amazing service. My laptop was in a right state, and they were able to give me a proper rundown of the advantages and disadvantages of getting it fixed. Their expertise really shone through.
Catherine Clark (2025-07-13, 11:43 p.m.):
Beware when shopping online. Sometimes they don't honor their prices even if you manage to complete the purchase and select the "in-store pickup" option. I ended up wasting an afternoon driving to their facility to collect my order, only to be abruptly informed that they wouldn't sell it to me at the advertised price. After delivering this news, the manager scurried back to hide in the office. While I did promptly receive a refund, there was no apology for the inconvenience and time wasted.
Jessica Williams (2025-07-13, 9:24 a.m.):
I recently purchased the Philips 32" curved monitor for my video editing needs, and I must say it is absolutely fantastic! Upgrading the RAM and adding a second Solid State Hard Drive has made a significant improvement in performance. The customer service provided by the knowledgeable staff was top-notch.
Julia Davis (2025-07-12, 4:51 p.m.):
I've been working with Trailing Edge since they set up shop in Bells Corners (Nepean) many years back. I've engaged with them as a corporate representative, then as a business owner, and on a personal level. Their products and services have consistently been top-notch, surpassing any concerns or criticisms. I haven't hesitated to refer them to other businesses, coworkers, and friends. Professional, knowledgeable, and reliable. Thanks, TTE!
Tyler Adams (2025-07-11, 2:26 a.m.):
Brought my brothers laptop down ‘ere, screen not turning on and making funny noises. They fixed it real quick like for a fair price. I wholeheartedly recommend this place over any other in Ottawa.
Evelyn Morgan (2025-07-11, 2:04 a.m.):
A smashing atmosphere and a splendid tech emporium.
David Miller (2025-07-11, 12:38 a.m.):
I just wanted to give a shoutout to the entire team at The Trailing Edge---top-notch service! Much appreciated, it's reassuring to witness such exceptional service still in existence. Cheers, Peter Howe
Austin Brooks (2025-07-07, 10:25 p.m.):
Outstanding customer service. They sorted out my issue on the same day and for a lower price than I had anticipated. The team is knowledgeable and supportive. I highly suggest them for all of your computer requirements.

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