Burrard Laptops - Vancouver

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Burrard Laptops - Vancouver, British Columbia

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Votes: 318 - Score: 4.3

Burrard Laptops: Your Go-To Computer Store in Vancouver, British Columbia

Located in the heart of Vancouver, Burrard Laptops is not just another computer store; it's a hub for tech enthusiasts and everyday users alike. This store offers a variety of services, including electronics sales, repair services, and outstanding customer support.

Accessibility Features and Amenities

Burrard Laptops boasts a wheelchair-accessible entrance and seating, ensuring that everyone can enjoy their services without barriers. The wheelchair-accessible toilet further enhances the store’s commitment to accessibility. With a welcoming environment, customers can explore their offerings at ease.

Service Options and Payment Methods

Customers can choose among several service options, including quick repairs, assembly service, and recycling for old electronics. For convenience, Burrard Laptops accepts various payment methods, allowing purchases via credit cards, debit cards, and even NFC mobile payments. Options for online appointments and kerbside pickup make it easy to manage your tech needs from the comfort of home.

Quality Repair Services

Many customers have praised Burrard Laptops for their efficient repair services. One happy customer reported that their laptop battery was replaced swiftly within two days, all under a fair pricing scheme that included a warranty. Another testimonial highlighted a repair for a laptop that wouldn’t boot—an issue resolved without escalating costs. However, some reviews reflected on communication gaps where follow-ups were necessary to confirm repairs or updates. Overall, most experiences indicate that dedicated staff members are keen to provide thorough service, even if it requires returning for additional follow-ups.

Customer Experiences

Numerous patrons have shared positive experiences regarding the helpfulness and professionalism found at Burrard Laptops. They offer valuable advice and prioritize customer satisfaction, with one customer noting the team’s willingness to send them elsewhere for better options when needed. This transparency builds trust, which is crucial in the electronics repair industry. Nevertheless, there are occasional mentions of dissatisfaction when parts were delayed or miscommunication occurred about the progress of repairs. It’s essential to be clear about expectations, as noted in several reviews.

Electronics Purchases and Future Expectations

Burrard Laptops also sells refurbished laptops and batteries, providing cost-effective options for various tech needs. Customers have expressed delight over the reliability of their refurbished models, recommending the store for anyone looking to purchase used equipment. Moreover, the availability of laptops with warranties reassures buyers. For those seeking a reliable option for delivery or recycling of old computers, Burrard Laptops stands out in the community by providing these services while also promoting sustainable practices.

Conclusion

In summary, Burrard Laptops combines excellent service with a range of amenities and service options tailored to meet the diverse needs of its clientele. Whether you need a quick fix for your device or are looking to upgrade your tech, this Vancouver-based computer store is well-equipped to assist you. Emphasizing accessibility, integrity, and a customer-first approach, Burrard Laptops remains a reputable choice for all your electronic needs.

We are established at

The phone number of the mentioned Computer store is +1604-736-2212

And if you want to send a WhatsApp, you can do so at +1604-736-2212

You can visit us at the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

If necessary to alter any element that you think is incorrect concerning this site, we urge you to deliver a message so we can we will correct it as soon as possible. With anticipation thanks.

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Comments:

Showing from 1 to 20 of 63 comment(s) received.

Ronald Stewart (2025-07-29, 7:28 p.m.):
Awful experience. The folks at this place, especially the owner, are just plain rude. I went in to drop off my iPhone for UPS Postal Service pick up, and they flat out refused to give me a receipt or return my package when no receipt was provided. I'm pretty certain they purposefully didn't even send out the package for UPS pick up, as I couldn't get any tracking updates for about a week. These individuals caused unnecessary stress that lasted over a week. Save yourself the trouble and steer clear of this spot.
David Gomez (2025-07-28, 5:30 p.m.):
The staff were absolutely lovely. They went the extra mile to assist us and truly cared about finding the perfect product for me.
Kevin Butler (2025-07-26, 4:16 a.m.):
Quick, efficient, and budget-friendly service.
My missus owns a seven-year-old Asus laptop that started having charging issues recently.
She brought it to this shop and they diagnosed and repaired the issue in less than a day. She can't stop raving about this company and requested me to hop onto Yelp and share our positive experience.
Hats off to you, chaps! You saved me from having to buy a new laptop, and I'm genuinely grateful for your help.
Stephen Carter (2025-07-25, 2:20 p.m.):
In just a few days, they accurately diagnosed the issue with my laptop, and the repair was completed promptly and at a reasonable cost.
Linda Garcia (2025-07-25, 12:17 a.m.):
I've popped by this place a few times now. There was this one time when I had to hang about for some parts to come through. But in the long run, I reckon I'll stick with 'em, they've been ever so accommodating and supportive with me and my laptop! Thanks a bunch, Bob from Vancouver, BC.
Amanda Stewart (2025-07-24, 7:04 a.m.):
Fantastic prices, exceptional service, they even offer home visits! Charles is absolutely amazing - as well as the front desk team!
Janet Myers (2025-07-24, 12:05 a.m.):
Fast help and a reasonable price—just what you're after when sorting out a laptop. They swapped out my Dell battery with an OEM component and mentioned a 1-year guarantee, even though the paperwork didn't state the exact length. I'm taking their word for it. All in all, a top-notch experience!
Vincent Diaz (2025-07-22, 2:38 a.m.):
I took me laptop in on Thursday arvo, and by Friday arvo I had a quote from Alex. He mentioned they had to wait on a special screen to come into the store for the repair. When I asked how long it would take, he said it should be ready by Tuesday arvo. The job was completed on schedule, but he didn't ring me like he promised; instead, I had to pop into the store to check. I reckon he must have been swamped with work, but apart from that hiccup, top-notch service and the repair job was spot on.
Mia Morales (2025-07-21, 8:00 p.m.):
The shop owner reached out to me directly following a small misunderstanding during our initial conversation, something that truly made a difference to me! Not everyone bothers to listen and assist their customers, which makes me feel completely at ease about getting my concern sorted. I brought in my MacBook to the store today, and will be collecting it tomorrow! The service I've received from the store has been exceptional, and I wholeheartedly recommend it 100%.
Pamela Taylor (2025-07-20, 11:34 p.m.):
Alex has been fixing all my broken hard drives and laptops for the past few years. Every time something goes wrong, I head over here because other places in Vancouver charge fees just for diagnosing the issue, which can be quite expensive. Thank you for providing such high-quality service in a timely manner! I can only imagine the sheer number of laptops you must receive daily at your two stores to offer free diagnoses. But I appreciate your willingness to do that for free and help students like myself who can't afford expensive repairs. Also, thank you for educating me on how computers function!

Many may not realize it, but you are truly making a positive impact on people's lives in Vancouver!

Thank you :)
Jessica Kim (2025-07-19, 10:07 p.m.):
I took my laptop to Burrard Laptops to get the charging port fixed, and I must say it was a jolly good experience. The issue was sorted out efficiently, and now my laptop is working perfectly. I highly recommend Burrard Laptops for their top-notch service! Cheers!
David Cruz (2025-07-18, 2:32 p.m.):
Quick and dependable service.
My laptop was diagnosed and repaired in under 28 hours.
Outstanding customer service, the staff was very patient and addressed all my queries.
Sarah Howard (2025-07-18, 2:16 p.m.):
There's really no other spot I'd consider to have my laptop fixed. I took my Dell laptop to these folks, swiftly dropped it off and picked it up within a couple of days. They had to troubleshoot and repair it, and the whole process was smooth sailing - I didn't have to fret about a thing. My laptop is running like a dream now, except for a few software hiccups that I chose not to address. They were super professional, prompt, and effective. I'd certainly recommend them!
Joseph Brooks (2025-07-15, 8:51 p.m.):
My laptop was held captive for a good 2 months, and when I eventually managed to retrieve it from the chap, the screen was nowhere to be seen - likely flogged off on the black market.
Janice Kim (2025-07-12, 7:43 a.m.):
The work done was splendid, and the pricing was quite fair. Though it did take a bit longer than anticipated for my battery to arrive, I believe that was beyond their control. The personnel were accommodating, and despite my lack of expertise in computers, I didn't feel belittled. I would wholeheartedly suggest this establishment.
Amelia Hayes (2025-07-04, 10:18 p.m.):
I got same day service at this Computer Store, they reset my computer since I forgot my password and also got a new keyboard. After a month, the keyboard got sticky but they cleaned it for free because it had a warranty for the new keyboard. They also have good used laptops for sale at great prices. This store has been around for a long time, which really shows their expertise in the business.
Matthew Coleman (2025-07-03, 4:40 a.m.):
Fast troubleshooting. The new components are working superbly and my laptop feels rejuvenated. Additionally, the service was friendly.
Jack Gomez (2025-07-02, 4:51 p.m.):
This is my second experience with Burrard Laptops. Initially, I brought in my small flip phone that had received contemptuous looks at other cell phone repair shops and had been turned away without any assistance. However, at Burrard Laptops, they kindly advised me to take a short stroll for 30 minutes, and when I returned, the phone was fixed promptly and at a very affordable price. Recently, I had my PC laptop serviced there, and once again, the service was fast, friendly, and budget-friendly. I will definitely be returning for future needs!
Matthew Cooper (2025-06-30, 10:20 p.m.):
I was referred to these chaps as one of the top places to sort out a computer with a touch screen surface. I needed to bring in my laptop as it wouldn't boot up, but they warned me that my cracked screen might worsen when they removed it to fix the issue. Not only did they resolve the problem at a fair price, they also managed to salvage my screen! I was pleasantly surprised and very pleased. The bill was quite reasonable, the service was top-notch, and they even delivered the product when I couldn't make it there in time! I highly recommend giving these chaps a go, especially if you're not very tech-savvy like myself! They will definitely be my preferred spot for any repairs or future purchases.
Evelyn Martinez (2025-06-30, 5:14 a.m.):
Hello there,

I was wondering if there's an email address I could use to get in touch with you. During my last visit, I asked the person at the front counter, and he mentioned that I could reach out via email. However, I haven't received any response yet. Could you provide me with the correct email address? I would be happy to update my rating once I hear back from you. Thank you!

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