Todd & Drake Llp - Cold Lake

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Todd & Drake Llp - Cold Lake

Todd & Drake Llp - Cold Lake, Alberta

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General Practice Attorney at Todd & Drake LLP in Cold Lake, Alberta

If you are seeking legal services in Cold Lake, Alberta, Todd & Drake LLP presents a notable option worth considering. However, it's essential to examine various aspects of their operations, particularly accessibility and client experiences.

Accessibility and Amenities

Todd & Drake LLP prioritizes accessibility for all clients, ensuring a welcoming environment. The firm features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it convenient for individuals with mobility challenges. Moreover, the facility includes a wheelchair-accessible toilet, ensuring that all visitors can access necessary amenities comfortably.

Client Experience and Recommendations

When planning to visit Todd & Drake LLP, it's recommended to schedule an appointment in advance. Many clients have found that appointments are recommended to guarantee personalized attention and reduce wait times.

Experiences at the firm vary significantly among clients. While some individuals have praised Stephanie and Rebecca as a "phenomenal team" who represent clients diligently, others have voiced disappointment over the treatment received. A review mentioned a lack of respect shown towards an elderly parent, highlighting the need for increased professionalism and compassion in sensitive situations.

Challenges and Communication

Several clients express dissatisfaction regarding communication at Todd & Drake LLP. Comments indicate that interactions with staff may not always meet expectations, particularly in providing timely updates on cases. One client recounted difficulties in reaching their attorney and receiving responses to inquiries, indicating a significant gap in customer service.

Overall Thoughts

While Todd & Drake LLP offers essential legal services and has made strides in accessibility with their facilities, client feedback suggests that improvements are needed in various areas, particularly in client communication and sensitivity in handling vulnerable clients. Prospective clients should weigh these factors and consider their unique needs before deciding on legal representation.

In conclusion, Todd & Drake LLP can be a viable option for legal assistance in Cold Lake, but understanding both the commendable attributes and the areas needing improvement will ensure informed decision-making.

Our address is

The contact line of this General practice attorney is +1780-594-7151

And if you want to send a WhatsApp, you can do so at +1780-594-7151

map of Todd & Drake LLP General practice attorney in Cold Lake

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Showing from 1 to 20 of 20 comment(s) received.

Judith Hayes (2025-07-22, 8:57 a.m.):
Very friendly indeed! I've utilized their services for multiple properties' mortgage matters. They are extremely prompt and efficient. I would certainly recommend them without a doubt.
Jack Young (2025-07-20, 6:17 a.m.):
The professionals here are top-notch, they follow up promptly and take the time to clearly explain all the paperwork. The atmosphere is very welcoming and friendly.
Christine Young (2025-07-19, 10:18 p.m.):
I engaged their services when I purchased my house. I paid $2500 to handle everything independently. It appeared as though nobody had a clue of what they were doing. I encountered various problems from the beginning till the end.

I would strongly advise against choosing this firm for anyone in need of legal assistance.
Emily Edwards (2025-07-12, 1:51 a.m.):
Fantastic service, would highly recommend. Thanks for the individualized care. All the best, Don.
Jonathan Parker (2025-07-08, 7:15 p.m.):
We've been using their services for a decade now. Utterly dependable and highly professional. The staff is extremely amiable and courteous. They take great care to ensure that you are fully content with their services.
Brandon Cox (2025-07-08, 4:57 p.m.):
I am penning this on behalf of my partner and friend who reached out to Todd & Drake via telephone in recent days. We are not able to offer a favorable recommendation as our experience was rather lackluster. The individuals we interacted with displayed rudeness on the phone when it became apparent they could not assist with our queries. Instead of handling the situation gracefully, they opted to swiftly conclude the conversation or abruptly end the call without so much as a farewell or well wishes. This approach to customer service is subpar and reflects poorly on the establishment's professionalism. It is regrettable that potential clients are turned away due to a lack of attentiveness and courtesy during phone interactions.
Joseph Martin (2025-07-05, 1:08 a.m.):
I must say, they generously offered me a free 1-hour consultation. However, the lawyer I spoke with gave off an air of being inconvenienced by my presence. It felt as though he could have been a professor simply regurgitating legal jargon from a textbook, devoid of any emotion, before ushering me out the door. I departed with the impression that I was not and would not be considered a significant client. Regrettably, I do not plan on returning to this practice.
Judy Perez (2025-07-04, 11:55 a.m.):
I absolutely loathed the service received from this general practice attorney.
Walter Cruz (2025-07-02, 7:26 p.m.):
Warm and welcoming service, alongside top-notch guidance.
Dennis Torres (2025-06-28, 11:16 a.m.):
This legal practice has always been extremely accommodating. The team is respectful and treats their clients with care during challenging situations.
Danielle Jackson (2025-06-20, 10:31 a.m.):
I've had several dealings with them, they are very good indeed.
Edward Ortiz (2025-06-15, 10:31 a.m.):
The atmosphere was very speedy and polite indeed.
Sophia Johnson (2025-06-14, 1:21 a.m.):
I found this general practice attorney to be quite professional and honest in handling my case. Their expertise and transparency truly stood out to me. Highly recommend their services!
Charlotte Young (2025-06-13, 7:27 p.m.):
Outstanding legal crew for all your legal requirements. A number of the solicitors in this firm have gained quite a reputation, whether it be on a local scale or even further afield, due to their exceptional legal skills.
Grace Richardson (2025-06-12, 2:15 a.m.):
I rang up in the morning and managed to snag an appointment that very day (just after Christmas) to get some papers certified. They were quite courteous, and the fees they quoted me were the most reasonable I could come across in town. I was in and out in a jiffy and am absolutely chuffed with the service.
Jean Williams (2025-06-11, 7:04 p.m.):
The reviews are spot on, such friendly folks and really accommodating too.
Maria Richardson (2025-06-07, 8:05 p.m.):
A few years back, I engaged the services of Stephanie Oleksyn. She is incredibly well-versed in her field, displays genuine empathy, and excels in her profession. Stephanie consistently endeavours to promptly respond to her clients and has a remarkable ability to convey complex information clearly. I wholeheartedly endorse her services.
Dylan Flores (2025-06-05, 3:05 p.m.):
I am extremely disappointed with the way my family was treated at Todd & Drake LLP in Cold Lake, AB by the attorneys. When we arrived at the office to request a Power of Attorney, both attorneys showed a lack of consideration for my elderly parent's dementia diagnosis, not taking into account his need for assistance. Despite our repeated explanations that both of his adult children were there to protect and help him, one attorney raised their voice at a family member, instructing them to leave the room and ignoring the vulnerability of the senior. The attorney's behavior caused unnecessary distress to our entire family. This was an unprofessional and unethical experience that lacked the empathy one would expect when dealing with a vulnerable client. I would not recommend this firm to anyone in search of respectful and supportive legal services. We have also submitted a formal complaint to the Law Society of Alberta.
Alan Gonzalez (2025-06-05, 2:22 p.m.):
Top-notch service, quick and professional, and very courteous. Extremely satisfied.
Riley Rogers (2025-06-05, 5:46 a.m.):
Stephanie and Rebecca make a truly formidable duo. Their dedication and commitment to their clients is unparalleled. I enthusiastically endorse Todd and Drake - they will forever be my go-to legal team!
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