Aa Munro Insurance - Antigonish

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Aa Munro Insurance - Antigonish, Nova Scotia

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Understanding AA Munro Insurance in Antigonish, Nova Scotia

AA Munro Insurance is a well-known agency located in Antigonish, Nova Scotia, that caters to a diverse clientele with various insurance needs. They offer a range of services while prioritizing accessibility for all customers.

Accessibility Features at AA Munro Insurance

One of the notable features of the AA Munro Insurance office is its wheelchair-accessible entrance and wheelchair-accessible car park. This commitment to accessibility ensures that everyone can easily access their on-site services without inconvenience.

Service Options and Online Appointments

To meet the evolving needs of their clients, AA Munro Insurance offers online appointments. This flexibility allows customers to schedule meetings at their convenience, making it easier for them to discuss their insurance needs without having to visit the office physically.

Customer Experiences at AA Munro Insurance

While many clients have praised the professionalism and dedication of staff members like Meghan Hayne and Chris Dunlap, experiences can vary. Some customers reported exceptional service, recognizing the team's effort to understand their individual requirements and find suitable policies. However, there have also been recurring criticisms regarding poor customer service and attention to detail. Issues such as unreturned calls, incorrect billing, and refusal to accept banking information have led some clients to express dissatisfaction.

The Importance of Customer Care

Customer feedback highlights the importance of communication and relationship-building in the insurance industry. While some have found support and guidance in selecting policies, others feel neglected, emphasizing an ongoing need for improvement in customer care.

Conclusion: A Mixed Bag of Services

AA Munro Insurance in Antigonish, Nova Scotia, provides a blend of positive and challenging customer experiences. With a focus on accessibility and innovative service options, many clients appreciate the efforts of dedicated staff members. However, ongoing concerns about customer service must be addressed to enhance satisfaction and retain loyal customers. If you're considering their services, it's worth evaluating both the strengths and areas for improvement based on customer feedback.

Our business is found at

The contact phone of this Insurance agency is +1902-863-3999

And if you want to send a WhatsApp, you can do so at +1902-863-3999

Our opening hours are:

Day Hours
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Saturday (Today) ✸
Sunday

The website is

If you require to alter any element that you believe is not correct concerning this page, we urge you to send us a message so we can we will correct it quickly. Thank you in advance thanks for your cooperation.

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Showing from 1 to 2 of 2 comment(s) received.

Abigail Watson (2025-04-19, 4:37 p.m.):
All these insurance agencies seem to do is take your money without offering any real value in return. It feels like they have no motivation to genuinely help you find the best rates and they certainly don't treat you like a valued customer. Their attitude, and the attitude of most insurance companies, seems to be that they're doing you a favor by collecting hundreds of dollars from you each year just to provide you with an insurance card to avoid fines.

It's like pulling teeth to get them to create a policy for you, and they never make an effort to keep your business or find you better rates. AA Munro has really fallen short of its previous reputation, and I would switch to another provider at the first opportunity for even a slightly cheaper policy.
Denise Reyes (2025-04-19, 11:29 a.m.):
I previously had insurance with this company and needed to update my account details. They were uncooperative in accepting my new banking information and ignored all my attempts to contact them. All I received was a cancellation notice for my policy. Now I'm facing difficulties obtaining insurance from another provider due to the cancellation for non-payment on my record. I would advise against using their services to others.
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