Antigonish Farmers’ Mutual Insurance Company - Antigonish

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Antigonish Farmers’ Mutual Insurance Company - Antigonish

Antigonish Farmers’ Mutual Insurance Company - Antigonish, Nova Scotia

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Understanding Antigonish Farmers’ Mutual Insurance Company

Antigonish Farmers’ Mutual Insurance Company, located in Antigonish, Nova Scotia, is a local insurance provider known for its commitment to customer service and community support. Offering a range of insurance products, including home and vehicle policies, the company strives to make insurance accessible for everyone.

Accessibility at Antigonish Farmers’ Mutual Insurance Company

One of the standout features of Antigonish Farmers’ Mutual is its commitment to accessibility. The insurance office boasts a wheelchair-accessible entrance, ensuring that all clients can navigate the space with ease. Additionally, the wheelchair-accessible car park allows for convenient access for those with mobility challenges. These features demonstrate the company’s dedication to creating an inclusive environment for all customers.

Customer Experiences: A Commitment to Service

Many customers have shared their positive experiences with Antigonish Farmers’ Mutual, particularly praising the helpful and knowledgeable staff. For instance, one client reached out to Isaac for guidance on securing a better policy for their house and vehicles. They reported, "He was very helpful, honest, and helped us save $1600.00." This level of service reflects the company's mission to provide personalized assistance tailored to individual needs. Another customer noted their interaction with Justin, who went above and beyond to provide urgent insurance coverage despite it being the end of his workday. “I was beyond grateful and thankful for his help,” they said, highlighting the willingness of the staff to prioritize client needs even under pressure.

The Importance of Local Connections

A significant advantage of choosing Antigonish Farmers’ Mutual is the local touch it offers. Clients have expressed appreciation for dealing with familiar faces in their community during crucial times, such as when filing claims. One long-time customer stated, “I am glad to know that in the event of a claim or issue, I am dealing with a local person.” This connection fosters peace of mind and trust among policyholders.

Areas for Improvement

While many customers have had positive experiences, some reviews indicate areas where the company could improve. For example, there have been reports of delayed responses to inquiries and claims, with one frustrated customer stating, “I've been trying to get a response since July 25.” Such feedback highlights the need for the company to address communication issues to maintain its reputation for excellent customer service.

Conclusion

Antigonish Farmers’ Mutual Insurance Company remains a key player in providing accessible and tailored insurance solutions in Nova Scotia. With a focus on customer service and community connections, the company has garnered a loyal clientele. However, addressing shortcomings in responsiveness will be essential for maintaining trust and satisfaction among existing and potential clients.

Our establishment is located at

The phone of said Insurance company is +1902-863-3544

And if you want to send a WhatsApp, you can do so at +1902-863-3544

map of Antigonish Farmers’ Mutual Insurance Company Insurance company in Antigonish

Our business hours are:

Day Hours
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Friday (Today) ✸
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The website is

If necessary to adjust any data that you think is not precise related to this page, we ask send a message so that we will fix it at the earliest convenience. With anticipation we appreciate it.

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Comments:

Showing from 1 to 12 of 12 comment(s) received.

Ashley Howard (2025-06-02, 8:25 p.m.):
Fantastic and welcoming insurance company! Every time you step inside, there are such friendly folks ready to greet you, and Isaac is absolutely fantastic to work with! I truly appreciate their top-notch service and dedication to their clients! 😊😊😊
Sarah Bennett (2025-05-29, 11:58 p.m.):
Looks after my fire insurance policy
Russell Jackson (2025-05-24, 11:15 p.m.):
Isaac is an absolute gem! His expertise and genuine kindness made me feel at ease throughout our conversation. Although I ultimately decided not to make a purchase, I greatly appreciated his guidance in helping me make an informed choice. Thank you, Isaac!
Keith Bailey (2025-05-21, 3:12 p.m.):
I've been ringing them ever since Fiona made landfall....they popped round to inspect our property....we submitted a report on the cost of the roofs....I've phoned them at least 8 times in the past year and still haven't received a single response....top-notch company, right?
Austin Reed (2025-05-18, 9:58 p.m.):
I got in touch with Antigonish Farmers Mutual because I had an issue with the insurance company I was previously working with and needed coverage within a few days. The person who usually handles my area was unavailable, so I spoke to Justin. Even though it was the end of his workday, he immediately stopped what he was doing and helped me get the insurance I needed. This alleviated a lot of my stress, and I was extremely grateful for his assistance. It's rare to find people who are willing to go the extra mile like Justin did, and I truly appreciated his help.
Kimberly Garcia (2025-05-17, 3:13 a.m.):
I got in touch with Isaac at Farmers Mutual to assist us in securing a comprehensive policy for our home and vehicles at a more competitive rate compared to two other providers. He provided excellent assistance, was transparent, and managed to help us save $1600. I was truly impressed by his expertise and dedication to customer satisfaction.
Joyce Reynolds (2025-05-15, 5:15 a.m.):
Justin was absolutely brilliant! He was incredibly helpful and made sure to follow up promptly. His responses were quick and he was truly eager to assist. Thank you so much, Justin!
Amanda Hernandez (2025-05-14, 8:38 a.m.):
I have been attempting to receive a response since July 25. Is Sid still employed here? Is anyone available to help? This situation is disgraceful and shameful for the company. Once my contract expires, I will be seeking services elsewhere. I am willing to pay higher premiums for an insurance provider that is attentive and provides proper service, rather than just a channel to transfer money without any assistance. Do not believe the excuses about being short-staffed. If a company cannot respond to five inquiries in almost six months due to understaffing, it may be time to reconsider their existence as an organization.
Chloe Kelly (2025-05-08, 2:04 a.m.):
Michael Malcolm certainly has some room for improvement when it comes to customer service, particularly in terms of honesty and integrity.
Gabriel Reynolds (2025-04-27, 10:33 a.m.):
Had a brilliant experience, everything was sorted out with lightning speed. 10/10 would highly recommend. Thanks a lot, Justin!
James Wilson (2025-04-20, 11:21 a.m.):
I've been insured with Antigonish Farmers Mutual for quite some time now, and I must say they're absolutely fantastic. Being a local cooperative, it's such a relief knowing that if I ever need to make a claim or have any issues, I'll be speaking to someone right here in my community. It gives me a peace of mind that you just can't find anywhere else.
Cynthia Scott (2025-04-19, 9:43 p.m.):
I 'ad a proper chat with Isaac from Farmer's Mutual. Due to me unique situation, I couldn't switch to Farmers at this moment, but Isaac still took the time to give me some solid advice for goin' forward and compare rates. I'll definitely be making the switch in the future and highly recommend dealin' with Isaac.
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