Pjc Jean Coutu - Bois-Des-Filion

PJC Jean Coutu in Bois-des-Filion, Quebec: A Pharmacy Review

PJC Jean Coutu is a well-known pharmacy located in Bois-des-Filion, Quebec, offering various services and products to the community. While the pharmacy aims to provide essential healthcare products and services, customer reviews suggest there are several areas needing improvement.

Customer Experience Issues

Many customers have reported long wait times at PJC Jean Coutu, even when prescriptions are ordered in advance. For instance, one customer mentioned waiting over an hour with their 10-month-old baby for a prescription that should have been ready. Such delays are concerning, particularly for those who rely on timely medication. Moreover, issues have arisen regarding inaccurate information about store hours. Customers expressed frustration upon arriving late in the evening only to find the pharmacy closed earlier than advertised. This inconsistency can create unnecessary inconveniences for those needing urgent medications.

In-Store Services

PJC Jean Coutu provides various service options, including in-store shopping and the convenience of in-store pick-up for online orders. However, despite these offerings, many customers have found the execution lacking. Delivery services are also available but have received mixed feedback regarding timeliness and reliability. For those requiring passport photos, the pharmacy offers this service, although experiences have varied from satisfactory to disappointing. One customer reported receiving unsatisfactory passport photos and faced challenges while seeking a refund.

Accessibility Features

The pharmacy does offer a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring it is open to all individuals. Despite the physical accessibility, the customer service experience appears to hinder the overall visit, as many patrons reported feeling neglected or unvalued during their time at the pharmacy.

Payment Options

PJC Jean Coutu accommodates various payment methods, including credit cards, debit cards, and NFC mobile payments. However, some customers have noted discrepancies in billing, such as being charged for medications that were not correctly processed, leading to further dissatisfaction.

Conclusion

While PJC Jean Coutu in Bois-des-Filion has the potential to be a reliable pharmacy, the overwhelming feedback suggests a need for improvement in planning, staffing, and overall customer service. Many loyal customers express their desire for a better experience, highlighting the necessity for management to address these long-standing issues effectively. As it stands, patrons may want to consider alternative pharmacies if they seek prompt and efficient pharmaceutical care.

Our business is located at

83 Mnt Gagnon, J6Z 4C4 Bois-des-Filion, Quebec - Canada (CA)

The phone number of the respective Pharmacy is +1450-965-0243

And if you want to send a WhatsApp, you can do so at +1450-965-0243

Visit us during the following hours:

The website is PJC Jean Coutu

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