Black Diamond Post Office - Diamond Valley

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Black Diamond Post Office - Diamond Valley

Black Diamond Post Office - Diamond Valley, Alberta

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Votes: 7 - Score: 4.4

Black Diamond Post Office: A Community Hub in Diamond Valley, Alberta

The Black Diamond Post Office has become a vital part of the community in Diamond Valley, Alberta. It’s not just a place to send and receive mail; it’s where residents come together for various services, including passport applications.

Accessibility at Black Diamond Post Office

One of the standout features of the Black Diamond Post Office is its wheelchair-accessible car park. This commitment to accessibility ensures that all community members can easily access postal services. Upon arrival, visitors will find a wheelchair-accessible entrance, making it convenient for those with mobility challenges.

Customer Experiences and Feedback

Feedback from patrons reflects a mix of experiences. For instance, one visitor shared their satisfaction during a busy time when they visited for passport applications. They noted that “Juliette was exceptional to work with,” showcasing the high level of customer service provided at this location. Many appreciate the friendly service, with one customer exclaiming, “Very nice to be reminded of what customer service is! Service with a smile even when busy is appreciated and noticed!” However, not all experiences have been positive. A contrasting comment mentioned frustrations with the office being "never open on time" and packages often arriving late. Such feedback indicates that while the staff may be friendly, operational consistency remains an area for improvement.

Reliable Shipping Services

On a brighter note, other patrons have reported successful shipping experiences. Many have noted that their packages are often delivered earlier than Amazon's predicted dates, indicating an efficient postal system.

Conclusion

In summary, the Black Diamond Post Office plays an essential role in the Diamond Valley community. Its wheelchair-accessible facilities demonstrate a commitment to inclusivity, while the mixed reviews highlight both exceptional customer service and some operational challenges. For residents seeking reliable postal services paired with friendly interactions, this post office remains a local favorite, driven by the kindness of its dedicated staff, including the kindest post mistress ever.

Our business is located at

map of Black Diamond Post Office Post office in Diamond Valley

Our opening hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday
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Showing from 1 to 2 of 2 comment(s) received.

Steven Kim (2025-05-27, 11:19 p.m.):
We 'ave the loveliest post mistress, she's truly a gem!
Joan Gonzales (2025-05-27, 6:25 a.m.):
I must say, this post office is truly the worst in all of Canada. It never seems to open on time, and the mail doesn't make its way into the mailboxes until well after 5 pm. The attendants are quite useless, spending more time gossiping at the front desk than actually working. Quite a frustrating experience, I must say.
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