Discover Simply Computing - Apple Specialist in Vancouver, BC
If you're looking for a reliable and friendly mobile phone repair shop in Vancouver, British Columbia, Simply Computing stands out as a top choice. Not only do they specialize in Apple products, but they also provide a range of repair services and tech solutions tailored to your needs.
NFC Mobile Payments and Service Options
At Simply Computing, customers can enjoy the convenience of NFC mobile payments, allowing transactions through modern smartphones and debit or credit cards. The shop's commitment to providing various service options ensures that everyone can find a solution to their tech woes, including on-site assistance for those unable to travel.
Accessibility and Inclusivity
Simply Computing is proud to be an LGBTQ+ friendly establishment. Their wheelchair-accessible entrance and dedicated wheelchair-accessible car park make it easier for all customers to access their services. The shop works hard to create a safe space for everyone, including being a transgender safe space, ensuring that every customer feels welcome and respected.
Electronics and Recycling Initiatives
The store offers a wide selection of electronics, from the latest Apple Macs to well-maintained refurbished models. Customers appreciate the efforts of Simply Computing to promote recycling by offering trade-in programs where you can receive credit for old devices. This initiative helps reduce electronic waste while allowing customers to upgrade at a lower cost.
Customer Experiences and Testimonials
Reviews from customers paint a picture of consistent quality service and support. Many highlight the quick turnaround for repairs, stating, "I went in for a cracked screen, and my device was ready in two days!" Others have praised the staff's thoroughness and expertise, sharing experiences like: "Andrew found me a great refurbished option that works perfectly."
However, some reviews note discrepancies in service expectations, particularly when compared to the Apple Store. As one customer mentioned, “They claim to provide the same level of service, but waiting 3-4 days for a broken back repair was frustrating.” It's important for new customers to manage their expectations but also recognize that Simply Computing often provides personalized attention that large stores cannot match.
Why Choose Simply Computing?
In summary, Simply Computing on Broadway in Vancouver is not just a mobile phone repair shop; it's a hub for all your Apple product needs. With their comprehensive repair services, accessible environment, and commitment to customer satisfaction, it’s no surprise they've built a loyal clientele. Whether you need quick repairs, buying documents, or simply want to browse their offerings, Simply Computing has proven to be a reliable choice for Apple enthusiasts.
For anyone seeking a welcoming atmosphere filled with knowledgeable staff, visit Simply Computing and experience their exceptional service firsthand!
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Simply Computing - Apple Specialist Mobile Phone Repair Shop
These folks are absolutely fantastic! They're professional, friendly, and really know their stuff - they assisted me with buying my MacBook Pro and went the extra mile to find me a top-notch machine. Huge thanks to Andrew, who was with me every step of the way, along with Adi, Chris, and Navneet, who all worked together to provide me with an exceptional customer service. Just like the previous commenter, I would give them extra stars if I could!
Ethan Thomas (2025-07-21, 11:43 a.m.):
I must say, I was quite impressed with the service provided by Uma Bharti over at Simply Computing in Vancouver. Uma is an absolute gem - a top-notch professional with an impressive wealth of knowledge and infinite patience. She truly went the extra mile to assist me in getting a new computer set up, all while managing to salvage my files from my old computer that crashed unexpectedly. And all of this was done with a smile and a great sense of humor. Five stars for Uma, without a doubt!
Daisy Foster (2025-07-20, 4:34 p.m.):
I've purchased 2 laptops from Simply Computing and I must say, it was a top-notch experience both times. The sales team asked all the right questions and the service staff were incredibly helpful in setting up the laptops for me. It felt like I was at the Apple Store, but without the hustle and bustle of downtown crowds. Highly recommend their services!
John Howard (2025-07-12, 9:59 p.m.):
After swapping out me old Mac mini fer a shiny new Mac mini two, I 'ad some trouble gettin' me printer up n' running and migratin' me old iTunes library to the music app on the new Mac. Spent an 'our with Seabass and 'e sorted out all me issues, makin' me proper chuffed. 'E was a top-notch teacher, breakin' down 'ow me entire system was linked up and operatin'. Big thanks to 'im.
Jeffrey Fisher (2025-07-11, 1:18 p.m.):
1 Year and still counting
I've been trying to get in touch with the company for quite some time now. I've left several voicemails, but haven't received any callbacks. I am reaching out via email regarding an order I placed on Simply Computing with Klarna as my payment method on October 29, 2022. I've made two payments with Klarna, but I still haven't received the product I ordered or a refund. I'm eager to find out where my refund or product is located. Klarna has informed me that Simply Computing needs to approve the refund before they can process it. It's been over a year, and I've received no response. Amanda, the Chief Financial Officer, was very impolite during our interactions and even accused me of already having the product, offering no resolution. This level of customer service is outrageous. I will not be doing business with this shop again, ever.
Steven Simmons (2025-07-11, 1:02 p.m.):
I must say, I prefer coming here over the Apple Store to avoid the hustle and bustle and long queues. They cater to walk-ins for repairs and services, as well as appointments. Plus, they stock all Apple products except iPhones, allowing you to preview demo units before committing to a purchase. Unlike the Apple store, they provide financing options and more competitive pricing for warranties that cover unexpected mishaps. It's a go-to spot for any Apple-related needs. What's more, they're an Apple Authorized Store that offers on-site training and service at your location, along with complimentary in-store seminars. Highly recommended!
Ella Clark (2025-07-10, 8:12 a.m.):
Absolutely brilliant experience at this mobile phone repair shop! The team was top notch - super helpful, friendly and really knew their stuff. Uma was an absolute gem and went the extra mile to assist me with Simply Computing’s buy back program. I was able to trade in my old, sluggish work phone for some credit towards a shiny new iPhone with all the bells and whistles. The new phone even came with a three year warranty and was a breeze to set up at home. When I had a quick question during the setup process, Uma was right there to help me out over text. So easy and convenient! Massive thank you - I'll definitely be coming back for all my tech and phone needs in the future.
Louis Scott (2025-07-09, 10:44 p.m.):
I had a problem with my Airpods Pro. The staff I encountered were so friendly and helpful. It turned out the issue was with the earbuds cover, not the Airpod itself. When I inquired about payment, they simply said, "No charge," which I truly appreciated.
I would definitely recommend this place for mobile phone repair!
Danielle Anderson (2025-07-09, 6:21 p.m.):
My phone got stuck in a boot loop on my 15 Pro Max, and the Apple tech informed me that the only solution was to pay the $39 Apple Care deductible for a motherboard replacement, leading to data loss and a 3-5 day wait for the replacement. However, Simply Computing fixed it within 24 hours under warranty at no cost, without any data loss. Absolutely fantastic service!
James Edwards (2025-07-06, 9:59 p.m.):
I 'ad an issue with me daughter's macbook, and Prem carried out a diagnostic check, confirmed that the computer was alright, and suggested a free OS upgrade. Didn't charge a penny for the assistance! Top-notch service, would definitely recommend!
Russell Robinson (2025-07-06, 6:20 a.m.):
Well, if you're looking for top-notch service, you better believe everyone else is too. Running a mobile phone repair shop can be a tough gig when it comes to speed, but let me tell you, when you do get the support, they really go out of their way to give you the attention you deserve. I've been purchasing all my gear from there since 2003. The staff really do their utmost to assist you. It's a solid spot, mate.
David Hughes (2025-07-03, 5:40 p.m.):
I recently purchased an iPhone from Mobile Phone Repair Shop and it was truly the best customer service I have ever experienced. The interest-free financing option also made it super convenient for me! I want to give a huge shoutout to Alex and Max for their expertise and friendly assistance. Thank you so much for everything!
Steven White (2025-07-02, 5:56 p.m.):
I must say, I'm truly grateful for the folks at Simply Computing. I was in the market for a new computer and I dropped by the shop a few times to gather information and make an informed decision. I had the pleasure of chatting with Andrew, Jonathan, and Sarthak. These three were incredibly helpful, well-versed in their knowledge, and generous with their time. What impressed me the most was their patience and willingness to assist without any sense of rushing. I wholeheartedly endorse Simply Computing. Their team is top-notch, friendly, and sincerely dedicated to assisting. :)
Randy Myers (2025-07-02, 4:20 p.m.):
I must say, Simply Computing (Broadway) in Vancouver is a top-notch Mac dealer and service center. What sets them apart is how they really take the time to understand your requirements before diving into their product offerings. Their staff is incredibly knowledgeable and always ready to lend a hand. I've been a customer for a decade now and have purchased my last three laptops from them, including my most recent acquisition just last week. I highly recommend opting for their CareGuard warranty, it's definitely worth it.
Harper Morales (2025-07-01, 12:42 a.m.):
I must say, the support provided here is top-notch! The service truly stands out in this city. I now feel more knowledgeable and informed about their products. I am definitely keen on making a purchase here! Without a doubt, this is the go-to spot for computer shopping.
Kathleen Scott (2025-06-27, 10:17 p.m.):
Simply Computing really came through for me in a time of need, and I cannot thank them enough. My Mac Powerbook decided to call it quits just 48 hours before I was set to jet off to Asia for work, where I had a crucial four-day meeting with representatives from nine different governments. The folks at the Apple Store were less than helpful, showing no interest in my situation, not even when I tried to purchase a new computer (which they didn't have in stock). That's when Otto Liang and his team at Simply Computing stepped in to save the day. While they couldn't fix my old computer in time, they set me up with a new one and even transferred all my data overnight. Within 18 hours of walking into their shop, everything was up and running smoothly. The "can do" attitude and Otto's empathy towards my stress levels really stood out to me. Thank you, Simply Computing, for your exceptional service!
Jesse Foster (2025-06-26, 3:29 a.m.):
I've been a customer at this place since 2017. Right after my first visit, I knew this was the spot for all my Apple 🍎 needs. Today, I was helped by Andrew, whose customer service skills are top-notch ⭐️ He truly made my experience at Broadway Simply Computing the best one I've ever had. Andrew's expertise in what he sells, along with his great sense of humor, made this shopping trip enjoyable! He's outstanding in every way! Thanks a lot, Andrew.
Once again, I received fantastic service from simply computing. Jonathan, The Apple Specialist who assisted me today, provided exceptional customer service. His knowledge, warmth, and ability to swiftly resolve the issues I was facing made my journey from Tsawwassen worthwhile and pleasant. This is why I will always remain a loyal customer of simply computing. Their top-tier customer service never fails to impress. Thanks once more, Jonathan.
Andrea Price (2025-06-22, 1:46 a.m.):
Thank you so much! Otto Liang has been incredibly helpful and provided excellent customer service during my recent visits. He took the time to listen and explain things to me when there were aspects I didn't quite grasp. He managed to turn what could have been a negative experience (purchasing a used computer that later had issues) into a positive one, leaving me once again as a very satisfied customer. I am truly impressed by the support and expertise at Simply. All the staff members I've interacted with have been extremely patient and knowledgeable, never condescending. I much prefer coming here over going to a genius bar, and I also appreciate their Simply Care program more than Apple Care. I highly recommend doing business here!
Brian Russell (2025-06-19, 3:23 p.m.):
I've been depending on Simply Computing for a good few years now to sort out my computer woes in a reasonable and respectful manner. Being somewhat clueless when it comes to computers, I've appreciated how they've really listened to me and provided top-notch advice and service. I'm chuffed with the refurbished MacBook Pro I got from them two years back.
William Taylor (2025-06-18, 8:20 a.m.):
I had a smashing experience with this crew :) I snagged a MBP from their leasing scheme and had to pop in for some warranty mending (always opt for extended warranty on new macs*), and they labored valiantly and ceaselessly until the job was shipshape.
Just so you know, if you are dead serious about using a mac for your biz or require reliability and a downright sagacious support team having your back, procure your mac from Simply, in the long haul, it's a smart call. Come my next upgrade, I'll be dealing with them again.
