Arboriculture de Beauce, located in Beauceville, Quebec, is a prominent name in the field of tree services. Their extensive range of services ensures that every customer's needs are met with professionalism and care.
On-Site Services
The company offers comprehensive on-site services tailored for both residential and commercial clients. From tree removal to pruning and maintenance, Arboriculture de Beauce has established itself as a reliable service provider that prioritizes customer satisfaction.
Online Estimates
In today’s digital age, convenience is king. Arboriculture de Beauce provides online estimates, making it easier for customers to gauge the cost of services before proceeding. This feature enhances accessibility for clients who may have difficulty visiting in person.
Accessibility and Service Options
Arboriculture de Beauce emphasizes accessibility for all clients. With a wheelchair-accessible entrance and a wheelchair-accessible car park, they ensure that everyone can seek their professional help without barriers. The range of service options available also caters to specific customer preferences and requirements, ensuring a personalized experience.
Customer Feedback: A Mixed Bag
Feedback from customers has varied significantly. Some clients have praised the company's excellent service and professionalism, specifically noting the crew's efficiency and attention to detail. For instance, one satisfied customer commended the team for removing dangerous trees near electrical lines safely and cleanly.
However, not all feedback has been positive. There have been notable complaints regarding the unprofessional conduct of some employees, including instances where the company did not provide timely notifications about scheduled work, leading to unnecessary inconveniences for homeowners. One customer expressed disappointment over excessive pruning, suggesting that it led to long-term damage to their trees.
Conclusion
Arboriculture de Beauce stands out for its commitment to customer service and the extensive range of on-site services provided. Although there have been complaints regarding professionalism, many clients appreciate the quality of work delivered. As a tree care provider in Beauceville, they continue to adapt and respond to the evolving needs of their community, striving to balance service efficiency with critical customer feedback.
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The trimming itself went smoothly. The crew was quick and efficient, and they gathered the wood from the tree trunk.
However, we were not informed of the day the team would arrive. We were able to deduce the timing based on a power outage notice from Hydro-Québec that was focused on our property.
Additionally, they left the debris from the stump removal on our premises. When we called, we were informed that this is standard practice for stump removal, even though the initial estimate stated that all wood would be cleared away. It's possible we misunderstood, and these remnants may not be classified as wood. Still, it wouldn't have been too difficult for them to tidy up better.
Riley Evans (2025-06-22, 6:28 p.m.):
Absolutely splendid service! I must say, I was thoroughly impressed with the chaps who came 'round to chop and haul away 5 dead ash trees from my yard in the West Island of Montreal.
The crew was ever so polite and got the job done swiftly and skillfully. They took care to lay down protective covering over my lawn for their gear to drive on, tidied up impeccably after themselves, and when they bid adieu, the only clue they'd been there was the absence of the dead ash trees.
The following day, a lorry swung by to scoop up the larger stumps left neatly stacked by the felling crew. You can imagine my surprise when, after using a boom arm to collect the stumps, the driver fetched his rake and proceeded to tidy up all the little bits and bobs left behind!
The entire crew worked daintily, efficiently, and cleanly. My yard was left exactly as they discovered it!
And to top it off, this company offered the most competitive price out of all those I inquired with!
Competitively priced, polite, and efficient staff from start to finish! 👏🏾👏🏾👏🏾
Emily Martinez (2025-06-22, 1:21 a.m.):
I had this tree that needed cutting down, and it was near a high voltage power line and my cedar hedge. They took down the tree smoothly, not a single scratch on anything, and the price they charged was fair even with those two challenges (the power line and hedge). They are Hydro-Québec accredited and a proud member of the Société Internationale Arboriculture Québec Inc.
Larry Murphy (2025-06-20, 7:07 a.m.):
Absolutely dreadful and completely unprofessional. The lack of punctuality in delivering the 'no parking' signs in Montreal resulted in half the street receiving tickets and having their vehicles towed. It is simply outrageous to put up these signs on the same morning the work is scheduled to begin! Moreover, their complaints about not being able to commence work due to the cars being towed is unacceptable. They are solely responsible for failing to inform the residents and neighbors in advance, leading to unnecessary fines and towing expenses. Despite all the vehicles being removed, they have yet to begin the actual work hours later... What a preposterous situation.
Margaret Adams (2025-06-19, 10:55 p.m.):
I must say, the quality of work was rather disappointing. The worker seemed to lack focus as branches were haphazardly dropped onto my spa, BBQ, and outdoor furniture. Furthermore, a heads-up call before starting the job would have been appreciated. Hydro-Québec, it seems there is room for improvement in your tree pruning services.
David Torres (2025-06-19, 11:07 a.m.):
I was hoping to share my feedback following the tree service I received, but alas, it proved impossible. Why do they encourage us to reach out on their website if no one bothers to return our calls or reply to our emails? It really makes me question the quality of their overall service. If you're looking for attentive follow-up, I recommend seeking out a different tree service provider!
Kathleen Mitchell (2025-06-18, 10:07 a.m.):
Quick service, mate! The tree surgeons came 'round in no time and sorted out me garden in a jiffy. Top-notch job, highly recommend 'em!
Kathryn Alexander (2025-06-14, 3:14 a.m.):
Absolutely brilliant service! I cannot recommend him enough for all your tree care needs.
Sarah Cox (2025-06-13, 1:57 p.m.):
Quick and efficient service. I had two trees uprooted on my property and they were all cleared up afterwards. I highly recommend them.
Janet Phillips (2025-06-12, 5:59 p.m.):
This company arrived at my residence to carry out tree pruning on behalf of Hydro-Québec. They ended up making drastic cuts to the trees instead of properly pruning them. Rather than trimming the branches posing issues to the electrical wires, they chose to cut off large branches right at the tree trunk, even though they were nowhere near the wires. The branch pruning was significantly more severe than in previous instances, despite the standards remaining unchanged. When I attempted to address my concerns with the site manager, his attitude was extremely arrogant and condescending. In his overly "sophisticated" French, he instructed me to lodge a complaint with Hydro-Québec. A truly clueless company. Moreover, they failed to clean up all the branches they had cut. It seems that adhering to the lowest bidder often results in subpar workmanship. For top-notch tree care, turn to Arboriculture de Beauce.
Doris White (2025-06-09, 12:22 p.m.):
Arboriculture de Beauce made their way down rue Trudelle in Saint-Romuald on the morning of Wednesday, June 9, 2021. What a shame! They stopped by to inform us that they would be pruning a tree to clear the wires, which I didn't mind at all, I assured them it was perfectly fine. However, after they left, I was met with a very unpleasant surprise - they had completely destroyed and trampled my beautiful flowering geranium ground cover that only partially covered the area under the tree. This ground cover had been thriving for over a decade, and we had been experimenting with making essential oils from it for several years. It's heartening to hear that they will be returning to make amends for the damage caused. Your reputation in your advertising is severely lacking. Your actions have left me feeling disrespected and have shattered my trust in you.
Guylaine Lafond
Ann Ramos (2025-06-08, 6:01 a.m.):
Extremely polite, punctual, and professional service. I highly recommend them.
Charles Harris (2025-06-07, 10:18 a.m.):
This company is absolutely brilliant! The owners have a great relationship with their staff, both in the office and out on the field. It's clear that everyone is happy to be part of the team. Plus, the service provided to businesses and the community is top-notch.
George Bennett (2025-06-02, 1:42 p.m.):
Well, I must say, this tree service company subcontracted by Hydro-Québec is simply dreadful. They seem to have no regard for the task at hand. It’s a shame to see them destroying fully grown trees that are nowhere near the high-voltage wires, while leaving others dangerously close. I witnessed them unnecessarily chopping off the top of an ash tree that only just brushed against the telephone and cable wires. Their work is so poor, it’s almost comical. It’s a pity I can’t share images to illustrate their incompetence. I am eagerly anticipating a different subcontractor being selected for the next bidding process.
Judy Hall (2025-05-28, 2:18 p.m.):
I must say, the service provided for clearing electrical wires was quite disappointing. The pruners seemed rather rude and arrogant, not to mention their cuts were nowhere near the sap calls. The pruning done was far too severe and ultimately futile. It felt more like they were just clearing some brush rather than professionally pruning the trees. Not only were the cuts damaging, but they also shortened the lifespan of the trees by nearly 50% in some cases, depending on the location. To top it off, the grounds were left in a messy state post-work. This company is one to steer clear of at all costs.
Danielle Collins (2025-05-25, 3:10 p.m.):
A splendid team of professionals, indeed. Their service was prompt and courteous, and they even employed the rake to tidy up the fallen leaves and branches post-tree-felling.
Top-notch service, couldn't recommend them more highly. Punctual, professional team that executed the job superbly and went the extra mile to clean up after themselves. A satisfied customer, no doubt.
Dorothy Morales (2025-05-24, 8:58 a.m.):
The service I got from Arboriculture de Bauce is top-notch. They took down a massive tree in my garden, cleared away all the branches and wood, all in just one day. They left my yard spotless. It’s a trustworthy company and the workers show true professionalism. I’d recommend them to anyone in need of similar services. For me, it's complete satisfaction, 110%!
Olivia Graham (2025-05-24, 6:52 a.m.):
Absolutely brilliant crew, I must say. Speedy and top-notch efficiency, they swung by Terrebonne to work their magic on some trees. What really impressed me was how they paused their shredder to spare the kiddos from all the noise as they hopped into the car. True professionals!
Grace Kim (2025-05-23, 9:14 p.m.):
Oh my gosh, let me tell you about The Best tree service I've ever used! These guys were absolute professionals from start to finish. They showed up on time, worked efficiently, and cleaned up everything before they left. I was so impressed with their attention to detail and the care they took with my trees. I highly recommend The Best tree service to anyone looking for top-notch tree care. Five stars all the way!
Gabriel Williams (2025-05-23, 1:46 a.m.):
A fantastic place for all your tree-related issues! They are very knowledgeable and will happily address any queries you may have.